Wanderlust Good for Creativity?

Next time you get busted for spending too much time on kayak.com, explain to your boss that you are simply trying to revive your creativity.

If You Want New Ideas: Hit the Road

I've just returned from a weekend of skiing at Copper Mountain in Colorado. Have you ever been skiing? It requires A LOT of stuff. And if you have small kids the amount of gear somehow quadruples. At Copper they feel your pain and offer the simplest, most brilliant service to assist - a wagon. Yep, they provide - for free - a wagon to haul your skis, your poles, your helmet, heck, even your kids. It got me thinking about simple yet meaningful ways we can improve our customer service to our clients, and new ways to help our clients tap into the needs of their customers.

What's your latest idea born from a few days away?